code of conduct

The Thread Collective Code of Business Conduct is a set of standards to ensure that all our business decisions reflect the Company’s commitment to conducting business lawfully and ethically. Adherence to the Code is essential to maintaining and furthering our reputation for fair and ethical practices and for fulfilling our commitment to uncompromising integrity in all that we do and how we relate to employees, partners and affiliates.

Our commitment to the Code demonstrates our desire to make our Company a good place to work for employees, a great provider of goods and services for our customers, a good partner for our vendors and a good corporate citizen in our communities.

working conditions

  • Health and Safety. Maintain a safe workplace environment and comply with all applicable health and safety laws.
  • No Harassment or Abuse. All employees are treated with respect and dignity and will never be subject to any form of physical, sexual, psychological or verbal harassment or abuse.
  • No Forced Labour.
  • No Child Labour.
  • No Discrimination. Discrimination in any employment-related matters, including hiring, salary, benefits, advancement, discipline, termination or retirement, is prohibited.
  • Wages and Benefits and Hours of Work. We comply with all applicable employment benefits work and overtime hours.

sourcing policy

Our commitment to doing business legally and ethically means we only work with suppliers and vendors who have the same commitment.

  • Abide by Laws. We require all suppliers to follow all laws in the country in which they operate.
  • Disclosure. All suppliers must disclose any contractors that provide the supplier with materials, components, good or services, used in the production of finished consumer goods purchased by the retailer.
  • Supply Chain Transparency. All suppliers must meet a strict set of health and safety guidelines, including regulations related to chemical management, fire safety and electrical wiring. We regularly monitor and request vendor documentation of audits in supplier factories. These audits happen at least X times per year and include unannounced factory visits and are conducted by a third-party independent organization. This monitoring includes DETAIL HERE.
  • Compliance. If a supplier is found to be in violation of any provision in our Code, we will work with the supplier to remedy the situation and conduct regular follow-ups to monitor improvements. For any violation that is evaluated as high risk or unacceptable, factories must have a plan to remediate or have remediated the issue within 14 days of receiving the audit results. If a supplier refuses to comply, Thread Collective shall terminate the relationship. Furthermore, suppliers will not tolerate, permit, or engage in bribery, corruption, deception or any other unethical practices.

sustainability

  • Environment. Seek to reduce carbon emissions, discharges, use of water and energy, as well as track overall usage to find efficiencies to reduce Collective Thread’s overall footprint.
  • Comply with all applicable laws and regulations.

faqs

How does Thread Collective select suppliers?
Thread Collective abides by a stringent validation process in selecting all new suppliers and manufacturers. Each potential partner must meet the criteria as detailed in our Code of Business Conduct which includes multiple labour and sustainability practices, social compliance and operating facilities.
How do you monitor and inspect suppliers?
Thread Collective is committed to only doing business with ethical and socially responsible suppliers. We regularly monitor and request vendor documentation of audits in supplier factories (or work with a third-party organization). These audits happen at least X times per year and include unannounced factory visits. If a supplier does not meet our standards and will not update their policies to meet them, we will terminate the relationship with that supplier.
Where does Thread Collective manufacture?
Thread Collective currently works with approved suppliers and manufacturers in Canada, US, and China.
Why don’t you only manufacture only in Canada?
At Thread Collective, our approach has always been to provide our customers with great fashion at a remarkable value. Consequently, in addition to manufacturing our products in Canada, we also source and manufactured in many regions around the world as we seek to find high quality materials at favourable prices, and in turn, offer outstanding products at an accessible price point.
What is included in your Code of Business Conduct?
The Code outlines Thread Collective’s standards to ensure that all our business decisions reflect our commitment to conducting business lawfully and ethically. Adherence to the Code is essential to maintaining and furthering our reputation for fair and ethical practices and for fulfilling our commitment to uncompromising integrity in all that we do and how we relate to employees, partners and affiliates. Our commitment to the Code demonstrates our desire to make our Company a good place to work for employees, a great provider of goods and services for our customers, a good partner for our vendors and a good corporate citizen in our communities.
Do you ever turn suppliers away that don’t meet the requirements?
If a supplier does not meet our standards and will not update their policies to meet them, we will not work with that supplier.

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